We follow UNWTO guidelines


We are grateful to our amazing clients who have supported our environmental and community projects either indirectly by simply booking with us or, directly, for being involved in the projects we develop. Discover more about how you make a difference in the environments and local communities you travel through.

Respecting our world and the different between us is what make all unique!

We follow UNWTO guidelines for sustainable tourism. Find out what you can do be become a Responsible Traveller.

Copyright | UNWTO (2017)

Tips For A Responsible Traveller

The Tips for a Responsible Traveller were developed by the World Committee on Tourism Ethics and are based on the UNWTOGlobal Code of Ethics for Tourism.

The UNWTO Global Code of Ethics for Tourism is a fundamental frame of reference for responsible and sustainable tourism.

Adopted in 1999 by the General Assembly of the World Tourism Organization (UNWTO) and acknowledged by the General Assembly of the United Nations two years later, this comprehensive set of principles is designed to guide key-players in tourism development and is addressed to governments, tourism companies, destinations, local communities and tourists alike.

Although not legally binding, the Code features a voluntary implementation mechanism through its recognition of the role of the World Committee on Tourism Ethics, the impartial body responsible for interpreting, applying and evaluating the provisions of the Code.

Honour Your Hosts and Our Common Heritage

Research your destination to learn about local customs, traditions and social conditions. It’s a great way to build understanding of the local community and excitement for your adventure ahead.

Learn to speak a few words in the local language. This can help you connect with the local community and its people in a more meaningful way.

Experience and respect all that makes an international destination different and unique, from its history, architecture, religion, dress and communication codes, to its music, art and cuisine.

Always ask before taking photographs of other people as their privacy matter as much as yours.

Protect Our Planet

Reduce your environmental impact by being a guardian of natural resources, especially forests and wetlands.

Respect wildlife and their natural habitats.

Purchase products that aren’t made using endangered plants or animals. In protected areas, access only the places open to visitors.

Reduce your water and energy consumption whenever possible.

Leave only a minimum footprint and a good impression behind.

Support The Local Economy

Buy locally-made handcrafts and products.

Respect livelihoods of local vendors and artisans by paying a fair price.

Do not buy counterfeit products or items that are prohibited by national/ international regulations.

Hire local guides with in-depth knowledge of the area.

Be An Informed Traveller

Take appropriate health and safety precautions prior and during your trip.

Know how to access medical care or contact your embassy in case of an emergency.

Research well before engaging into voluntourism.

Choose tourism operators with environmental policies and community projects in place.

Be a Respectful Traveller

Observe national laws and regulations.

Respect human rights and protect children from exploitation. Abusing children is a crime.

Refrain from giving money to begging children and support community projects instead.

Take photos instead of protected cultural artefacts as mementos of your trip.

Provide honest travel reviews upon your return and promote your positive experiences.


Peneda-Gerês Adventure Center
Lugar da Igreja - Junta de Freguesia
4980-312 Entre Ambos Os Rios,
Viana Do Castelo

Phone: +351 915 707 938 (call for PT national mobile line).

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Em caso de litígio o consumidor pode recorrer a uma Entidade de Resolução Alternativa de Litígios de Consumo.
Centro de Arbitragem de Conflitos de Consumo de Braga 
Mais informações em Portal do Consumidor
Livro de reclamações online:
Norte 2020 - Programa Operacional Regional do Norte
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